Is Your Procedure Manual Collecting Dust?
Break out the champagne, its time to review and update the Agency Procedure Manual!
Wait, that's not how procedure manual updates are received in your agency? Well, you're probably not alone. Updating agency procedures is oftentimes not a priority, but the importance of a good procedure manual with invariable practices is one of the key defenses in protecting your agency against an E&O claim.
We have an Agency Operations and Procedure Manual available through the experienced insurance professionals at The Moberg Group. You can also contact Mallory Cornell, Director of Risk Management, and ask for a personalized review of your current agency procedure manual. Mallory@iiaw.com or (608) 210-2975